📋 Table of Contents
1. Introduction
MyDataBundle ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform at www.mydatabundle.shop.
🔒 We never sell your personal data to third parties. Your privacy is our priority.
2. Information We Collect
We collect the following information when you register and use our platform:
- Registration data: Name, email address, phone number
- Transaction data: Purchase history, wallet top-ups, data orders
- Device data: IP address, browser type, device information
- Usage data: Pages visited, time spent, features used
- Communication data: Messages sent to our support team
3. How We Use Your Information
We use your information to:
- Process your data bundle orders and deliver them to your phone
- Manage your wallet and process payments
- Send order confirmations and transaction receipts
- Provide customer support
- Detect and prevent fraud
- Improve our platform and services
- Send important service updates (not marketing spam)
4. Information Sharing
We only share your data with trusted third parties necessary to deliver our services:
- Payment processors: Paystack — for secure payment processing
- Network providers: MTN, Airtel, Telecel — to deliver your data bundles
- Hosting providers: For secure data storage and platform operation
We do not sell, rent, or trade your personal information to any other third parties.
5. Data Security
We implement industry-standard security measures to protect your data:
- SSL/TLS encryption for all data transmission
- Encrypted storage of sensitive information
- Regular security audits and updates
- Restricted access to personal data by staff
- Secure password hashing
6. Cookies
We use essential cookies to keep you logged in and maintain your session. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, but this may affect platform functionality.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Withdraw consent for data processing
- Receive a copy of your data in a portable format
To exercise any of these rights, contact us via WhatsApp or our contact form.
8. Data Retention
We retain your personal data for as long as your account is active. Transaction records are kept for up to 5 years for legal and accounting purposes. If you delete your account, personal data is removed within 30 days, except where retention is required by law.
9. Contact Us
For privacy-related questions or to exercise your rights, contact us:
- WhatsApp: +233 24 324 4656
- Email: support@mydatabundle.shop
- Contact Form: www.mydatabundle.shop/contact.php